Privacy policy
This Privacy Policy explains how KB Fab Services (“KB Fab Services,” “we,” “us”) collects, uses and shares personal information when you visit kbfabservices.com (the “Site”), contact us or make a purchase.
Information We Collect
• Information you give us: name, email address, phone number, billing and shipping address, and order details when you check out, create an account, request a quote or contact us.
• Payment information: processed by Shopify and its payment partners. We do not receive or store your full card number.
• Information collected automatically: IP address, browser and device type, pages viewed, referring website and how you interact with the Site, collected through cookies and similar technologies.
How We Use Your Information
• Process, ship and track your orders
• Send order confirmations, shipping updates and replies to your questions
• Prepare custom quotes you request
• Detect and prevent fraud
• Improve the Site and our products
• Send marketing emails, only if you opt in. You can unsubscribe at any time using the link in each email.
How We Share Your Information
We do not sell your personal information. We share it only with service providers who help us run the store, including:
• Shopify, which hosts our store and processes payments
• Shipping carriers (USPS, UPS and FedEx) to deliver your order
• Analytics and advertising providers, such as Google, that help us understand Site traffic
We may also disclose information when required by law or to protect our rights, customers or others.
Cookies
We use cookies to keep your cart working, remember preferences and understand how visitors use the Site. You can block or delete cookies in your browser settings; some Site features may not work without them.
Data Retention
We keep order information for as long as needed for our accounting, tax and legal obligations, then delete or anonymize it.
Your Rights
Depending on your state of residence, you may have the right to access, correct or delete your personal information, or to opt out of certain uses. To make a request, email info@kbfabservices.com. We will verify your identity before acting on the request.
Security
We use reasonable administrative and technical safeguards, and our checkout is encrypted. No method of transmission over the internet is completely secure.
Children
The Site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time. Changes take effect when posted on this page with a new “Last updated” date.
Contact
KB Fab Services · 5727 Clyattville-Nankin Rd, Valdosta, GA 31601, United States · +1 229-560-1281 · info@kbfabservices.com